Frequently Asked Questions
1. What services do you offer?
We offer infrared sauna sessions, cold plunges, contrast therapy (hot and cold exposure), breathwork classes, meditation sessions, and personalized recovery programs.
2. How do I book a session?
You can easily book online through our website. Visit the "Book Now" page, select your service, choose a time, and complete the waiver before your session.
3. Do I need to be a member to book?
No, you don't! We welcome both members and non-members. However, membership unlocks discounted pricing, perks, and priority booking.
4. What should I bring?
Please bring a swimsuit, a towel, flip-flops or slides, and a water bottle. We offer rinse-off showers and a changing area for your convenience.
5. Is there anything I should know before using the sauna or cold plunge?
Yes — safety first! Participants should be in good health. If you have any medical conditions, consult your doctor. Avoid participation if you have cardiovascular issues, respiratory problems, are pregnant, or have open wounds. A full list of contraindications is outlined in our waiver.
6. What are the benefits of becoming a member?
Members enjoy discounted rates on services, free guest passes, priority booking, special event invitations, exclusive merchandise discounts, and more! It’s the best way to maximize your recovery experience.
7. Is there a commitment or contract with membership?
No long-term commitment! Our memberships are month-to-month. You can cancel anytime with a simple notice before your next billing cycle.
8. Can members still bring guests?
Yes! Members receive free guest passes each month and can bring friends along for a discounted rate after using their free passes.
9. What is contrast therapy and why should I try it?
Contrast therapy involves alternating between hot and cold exposure to boost circulation, decrease inflammation, speed recovery, enhance mood, and support the immune system. It’s a natural way to feel your best, inside and out.
10. How cold is the cold plunge and how hot is the sauna?
Our cold plunge water typically stays between 45°F–55°F. Our infrared sauna operates between 120°F–150°F to deliver deep, restorative heat without overwhelming the air temperature.
11. Are there any health conditions that would prevent me from participating?
Yes. You should not participate if you have any of the following without prior approval from a doctor:
- Cardiovascular disease, high blood pressure, or heart irregularities
- Respiratory conditions like asthma or COPD
- Pregnancy
- Sensitivity to extreme temperatures
- Open wounds or active skin infections
We care about your safety. Always consult your healthcare provider if you are unsure.
12. What if I’m new to cold therapy?
That's perfectly fine! Our team will guide you through your first experience, including breathing techniques and gradual exposure so you can build comfort and confidence.
13. Can I reserve the space for a private group?
Yes! We offer Private Retreat bookings for small groups to have exclusive access to the facilities. Perfect for team-building, celebrations, or a refreshing outing with friends.